Track of the Wolf

[BP Addict]

I bought a used gun from TOW. I've never received anything packaged so well. The closest has been from forum member AZ Muzzleloaders.

Walt

 

[granth]

I absolutely love TOTW. Amazing products and service. Probably around 80% of my muzzleloading gear is from them, and I don't regret it.

 

[2 shots]

dito

 

[Nor Cal Mikie]

Got a Fowler from a builder packed like that. Only difference was it had a 1"x 4" wooden frame around it. Heavy but PACKED!!

 

[Rifleman1776]

Yep. They ship and receive a lot of guns and, I'm sure, they do not want unfortunate surprises. I have sold through them. They send a packing box to the seller so they can ship to TOW with confidence it will arrive safely.

 

[BP Addict]

Yep. They ship and receive a lot of guns and, I'm sure, they do not want unfortunate surprises. I have sold through them. They send a packing box to the seller so they can ship to TOW with confidence it will arrive safely.

Now that's CUSTOMER SERVICE!

Walt

 

[The Appalachian]

Never had a problem with TOW until the last two orders, parts.

One I received a part that was wrong but the bag was labeled correctly. They sent me a replacement no questions asked, which I appreciate, but it was the time wasted.

Two, I reordered a cast part that I had just ordered this spring, and although they were similar in appearance, the second part didn't match the size of the first part by about 2 inches in length and way too little in width. I couldn't use it despite being the same exact part number that was the first part. I ended up searching several vendors for an exact match and finally found one at MBS.

So, I'm not as confident with Track as I once was.......

 

[TDM]

My only complaint with ToW really isn't with them, but their local mail system. They ship promptly, but, according to the USPS tracking, the package will sit in St. Paul for 3 to 7 days before finally making its way through the rest of the postal system. I'm still waiting for a nose cap that was shipped 2 weeks ago.

 

[necchi]

My only complaint with ToW really isn't with them, but their local mail system.

,
Sorry to hear about that,, but it ain't just the "local mail"!
I recently bought an item from a guy in Texas,, straight shot up I-35 to Minn,, you'd think short an sweet.
It went to Kansas City, then St Louis, then Chicago, then Mpls,, all before I got it 3 weeks after it was sent!
I understand that USPS only raised shipping rates because their trying to save money by streamlining shipments,,
Good luck,,