OK,
So this is an Enfield 1853 Kit. Purchased through Muzzle-loaders.com and imported by Traditions. My saga started in Early December when I purchased an early Xmas present to myself and planned to work on it over the holidays when I had plenty of "ME TIME" built up to use. It was pretty much an impulse buy as I did very little research on this kit since it was new (my bad) Well, first thing that happened is opened it up and I could not believe they shipped the barrel sitting in the stock unscrewed. First thing I did was look at the wood around the tang and sure enough, a chip. Crap, well I'll expect good Customer Service. After a few calls, Traditions said they would work on it. Well, calls and emails continued for over 5 weeks trying to find out when I'd get a replacement stock. I almost started a charge back on my Amex several times until promised I'd get a replacement. All the while "thank you for being patient at our busiest time of the year". Finally in early January, I was given a call tag to ship the whole kit back and yesterday I finally received the replacement.
Picture of the chipped stock
So this is an Enfield 1853 Kit. Purchased through Muzzle-loaders.com and imported by Traditions. My saga started in Early December when I purchased an early Xmas present to myself and planned to work on it over the holidays when I had plenty of "ME TIME" built up to use. It was pretty much an impulse buy as I did very little research on this kit since it was new (my bad) Well, first thing that happened is opened it up and I could not believe they shipped the barrel sitting in the stock unscrewed. First thing I did was look at the wood around the tang and sure enough, a chip. Crap, well I'll expect good Customer Service. After a few calls, Traditions said they would work on it. Well, calls and emails continued for over 5 weeks trying to find out when I'd get a replacement stock. I almost started a charge back on my Amex several times until promised I'd get a replacement. All the while "thank you for being patient at our busiest time of the year". Finally in early January, I was given a call tag to ship the whole kit back and yesterday I finally received the replacement.
Picture of the chipped stock