Received a replacement ramrod from Kibler Longrifles via UPS. It was broken because of negligence by UPS. I took a picture in the evening and sent it to Kibler's explaining that I would buy a replacement and have it shipped in my next kit purchase. The same night, I received an email from them saying they would take care of it.
Do they take time off at Kibler's Longrifles? I didn't expect an answer until at least start of business the next day.
I find their customer service to be outstanding and way above what I have experienced in the past with other companies.
Thank you Kibler Longrifles!
Duane
Do they take time off at Kibler's Longrifles? I didn't expect an answer until at least start of business the next day.
I find their customer service to be outstanding and way above what I have experienced in the past with other companies.
Thank you Kibler Longrifles!
Duane
