Anyonwill someone call

[Crow#21957]

Just Called pecatonica,, must have rung 30 times. Been trying to get a kit I paid for over 7 weeks ago I believe but then I'm forgetful.
Each time I called I got 2 more weeks then after those 2 weeks call and get week and a half then 3 weeks then week and a half.
I love their kits and usually get them in 2 weeks maybe 2 to 3 days more. I want to order another one but still waiting on the last one. Are they like totally covered up or ?????
Where else can I get a kit with precarved swamped barrel.

 

[Crow#21957]

Will someone try to call and see if it's the same for you

 

[rich pierce]

Will someone try to call and see if it's the same for you

I’m not willing to call and order a kit and see how long it takes and how many phone calls to follow up.

 

[springfield art]

The thing about highly specialized businesses, offering very specific limited-audience products that require detailed in-depth craftsmanship, is that they often have time lapses due to material supply constraints and their personnel staffs are often bare-bones craftsmen. (Life gets in the way!) Mr. Kibler seems to have largely overcome such constraints due to his familiarity with the CNC technology.

 

[rich pierce]

The wider the inventory options, the harder it is to supply one of the hundreds of variations a customer may want.

40 stock styles x 8 wood choices x 10 barrel options =3200 options. Now add steel or brass, this lock or that lock. The gun you want may be 1 in 10,000.

This is why The Rifle Shoppe can’t keep everything in stock. It’s a 2 pony show with 1000 tricks to perform.

 

[Crow#21957]

Well I would think they could at least answer the phone

 

[HSmithTX]

The more time they spend on the phone the less time they spend working on your order and mine, it isn't a big company with dozens of people I don't think, and I appreciate talking to someone that can help me rather than someone that just answers the phone and is no help other than that. The half dozen times I have called I have talked to two people. Send an email to the sales email and schedule or request a callback, let them know if early morning before things go sideways or early evening after the sideways skid slows down work for you. That has worked for me.

 

[Crow#21957]

Thanks I have tried both. Your right not a big company. I think they are all family is what Kevin told me.

 

[mikesto44]

One of the reasons Kibler is so successful is he keeps products to a minimum. Plus he does as much as they can in house and not relying on outside supplies. JMHO