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Fort Turner

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I've heard great things about H&B Forge. About $20 cheaper and have been in business since the 60s. The next one will probably come from them.
 
I e-mailed FT again and told him that I had spent money on his products over the last 2 yrs and would like to know status of the May 2013 order. Told him there was talk on 2 sites about him and that I was considering filing a dispute with card company after learning about other people having problems. 1wk and no response,filed dispute today. Sure had hoped to get my order tho,have to go some where else. Hope he gets things worked out.
 
I just ordered 2 hawks and the throwing knife from HB Forge, had to leave message and they called me back within the hour.Very nice lady to talk to said it would be around 2 weeks and would not run cc until shipped. Also filed complaint with BBB against FT to try to get my money back.
 
On August 2nd I filed a dispute with Visa...it took about 2 weeks for Visa to get my money back and reverse the charges...For all those that want to order some hawks from Fort Turner..well this is what I went through
1.Order 2 hawks and he charged my credit card up front.
2...2 months go by..no hawks....3 months go by..no hawks..4 months go by..no hawks
3.Won't reply to any e-mails, wont't answer the phone....NO communication what so ever.
4. Then 4 months go by... he won't cancel MY order...won't refund MY money...and still no hawks...still no communication.
5. Frustration sat in, I was out of patience.Actually after 5 months I got concerned and a bit worried that I might never get the hawks or my money back.
6.So For ME to get MY money back..I have to file a dispute with Visa.
Buying something, selling something, ordering something should NOT be like this. WHY?? Because it your Damn money...you worked for it.
 
No, it shouldn't be like that, but unfortunately, it is some times. Good to hear you did get your money back.
 
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