Hello all,
I posted a thread recently about my lock and trigger problems with my Bedford County kit from TOW. I did contact them about it and they told me to return the lock to them or to L&R. I was going to return it to TOW but later decided to contact L&R. I’m glad I did. Very helpful and understanding. Even after I told them of my trying to “fix” the lock. They told me to send it to them and they would start work on it right away. Replace any parts that were messed up or ones I messed up. They told me it was warranty work. They seem like good stand up folks. I’ve read threads about their quality. QA could be the problem. But the picture of a tumbler with the fly they sent me did not look like my tumbler and fly. They seem very willing to help out though. I thought I would let some folks know about my dealings with them so far. TOW are good people too.
Jon
I posted a thread recently about my lock and trigger problems with my Bedford County kit from TOW. I did contact them about it and they told me to return the lock to them or to L&R. I was going to return it to TOW but later decided to contact L&R. I’m glad I did. Very helpful and understanding. Even after I told them of my trying to “fix” the lock. They told me to send it to them and they would start work on it right away. Replace any parts that were messed up or ones I messed up. They told me it was warranty work. They seem like good stand up folks. I’ve read threads about their quality. QA could be the problem. But the picture of a tumbler with the fly they sent me did not look like my tumbler and fly. They seem very willing to help out though. I thought I would let some folks know about my dealings with them so far. TOW are good people too.
Jon