one big rant on supplies

[BlackNet]

What really irks me to no end is I buy a big catalog with all these parts in it to choose from and when I goto make an order I spend 3 days picking out the right breech plug for the project im working on and when I get the item it's not even remotely close to what I ordered. Same thread size and octogon but besides that everything is totaly wrong. ordered flint and was sent percussion, ordered a short tang and received a seriously HUGE one, one I ordered suppose to have a V groove on the top and what I received is super plain.

what's the point of having a catalog with all details on the photos and descriptions when the stuff you get is a toss of a coin?

sorry about that,

Ed

 

[Flintandsteel]

Ed,

As with all of us, even the suppliers make a mistake occasionally.
I've found however, that most of the mistakes in parts I've had have been due to my own error.i.e. inverting a number, or following the wrong line across.
I can only think of one time that someone pulling orders just plain reached in the bin without looking at the part, and the one they grabbed was out of place.
All suppliers that I've dealt with will make it good.
Give 'em a chance, most are good people like you and me..... and will respond properly

 

[flashpanner]

May I ask, who's catalogue do you have?

 

[Johnny Tremain]

Know what you Mean. I bought all my stuff thru one company. I ended up with $50 of stuff, I didnt order, or was the wrong stuff. I waited over the 30 day return time, becuase Im still waiting for barrel keys which have not been made yet. Now Im stuck with the stuff. I shant ever use nor recomend those folks again.

 

[Erzulis boat]

Sounds like Dixie............. :hmm:

I just went through a similar "patent breech" issue with them. The article sent was in no way, shape, or form as depicted in the catalog.

TOTW is my primary..TRS is my new sickness..MBS in a pinch...Dixie only as a last resort...Chambers for locks...and Dunlap Woods for lumber...I have only been "burned" by Dixie.

 

[Bountyhunter]

Only one way to deal with it and that is to dial their number and confront them directly. They may take care of it. If they dont, then publish their name as a shifty seller.

 

[paulvallandigham]

if they haven't finished filling your order, the clock has not begun to tick. Call them up and return the stuff. Most honest mail order business will take the returns particularly when they sent you something you did not order.

 

[BlackNet]

It's a well known company and I dont want to say the name and I am going to call tomorrow on this. It's really just a simple rma and reorder type. This is probably the 2nd or 3rd time this has happened but the others I was able to use the wrong part. On this one flint vs percussion is vastly different I dont see how someone could easily mix the two up.

The sad part is they have around 4-5 similar items to what I did order and any of those would have been fine.

Ed

 

[Vaino]

When ordering, I get on the phone and give a part no., a brief description, quantity and ask whether the part is in stock which forces the order taker to check the inventory on the computer. For the parts that are in stock, I then request a part no. read back and quantity and have never rec'd the wrong part. Of greater concern to me is the quality of the parts I receive and immediately upon receiving the order, thoroughly inspect for flaws and in the case of locks, also function. Quality is the deciding factor as to which supplier gets the order.....Fred

 

[Birddog6]

Sounds just like my last ??? order. (won't say the name but it was catalog #16) Ordered all the parts for a Lancaster rifle. Parts came in with no barrel, no lock, wrong stock, wrong patchbox, wrong triggerbuard, wrong RR pipes..... but they Did send the right buttplate & right sideplate, I will give them that much. 6 mo later I still didn't have a barrel or lock & had to go to ................ OOOOOOOOOOOOOPPS almost said it............ I don't want to free advertise for anyone on here.......... Heck, you might find someone that is reliable & that would be Helpful & Useful to everyone on the board, but that may be against the forum rules.



OK, rather than advertise for anyone that has SERVED ME WELL for umpteen years, I will say this:

Every part I have bought from a certian ML supplier in Cross Plains TN has been good quality parts & a easy guy work with. Just go to Cross Plains, stop at the pink pig barbeque & ask where the ML guy is & they will give ya a tip to guide ya. I am sorry I cannot give ya tips name, that would just not be fair.

Also, if you happen to be driving thru Chandler NC and happen to see a place with the name Flintlocks in it, stop in there as that guy has some great parts too, extremely knowledgable on building & also his daughter Barbie sells superb rifle barrels.

And if you happen to be in Chantilly VA and come across a businness that has Woodcrafts in the business name, stop there also as mr dunlap has some real nice parts sets & wood also.

And also there is a cabin that is made of logs up in Lodi Ohio that carries some real nice ML parts & they are reputable, but I can't remember their names but Lodi is not a real big place, just stop & ask anyone for a Log Cabin that sells ML rifles..

Now there are some individuals that end up with a few spare parts now & then, just from our hobbies, but I cannot give you any names of these people & places, because there is some guy from Podunk USA that may make lil ball bags or somethingorother & by me giving you a name or a site & not including His name, this may cause this ballbag weinie to not make $.39 in sales, he will have a hissy fit & cry to Claude that "It jus ain't fair" boo hoo hooo........ , cause there is no doubt in my mind you were just about to go to him & buy 14 glass beads & 3 balls & a ball bag & we would not want to offend anyone or hurt us wittle feelwings.....

SO anything I can help you with.... email me at Birddogsix@yahoo .com and I will give you & anyone else all the information I can possibly give you in a private email, as from what I read, I AM still allowed to have a private conversation with you.......


Whew........... Did someone say Rant ?? ha ha ha ! :rotf:

 

Birddog, I totally agree with you, and at the same time support Claude and his rules. After all it is his ball and bat we're playing with. Sadly it seems that it's becoming the way of our society, that when someone misbehaves, rules are created that penalize everyone for the individuals misdeeds. I understand Claudes reasoning but if enforced to the letter it gives people, and companies with less than stellar service, and products and out. I may be wrong but to list a supplier that is giving bad service is not an advertisement of said supplier, and with the PT system it is easy to refer someone to a quality good supplier. I agree with you that the Gentleman in Cross Plains, Tn. is a very good source for parts, and I will get the info on him to MM so it is in the links section. Bill

 

[Zonie]

I'm sure if I am wrong, Claude will tell me (us) however, the last I heard, it is not against Forum Rules to post or mention references to suppliers as long as the post or suppliers referenced are not YOU .

There are several forums on the net which will not permit the members to name companys who have caused problems, or to recommend by name a company who has helped them. This is not one of those forums.

If you sell a product you may not use a post here on this forum to advertise it.
If you know of a good/bad product or supplier feel free to let us know.

Zonie

 

[roundball]

"...it is not against Forum Rules to post or mention references to suppliers as long as the post or suppliers referenced are not YOU ..."

I think the recently reiterated forum rules state otherwise[url] Zonie...in[/url] fact I specifically asked for a clarification of a passage in that very regard...maybe you can speak to it for us...?
[url] http://www.muzzleloadingforum.com/fusionbb/showtopic.php?tid/195806/tp/2[/url]/

 

[LSU TIGER]

Thanks for the simplification, Zonie. To the subject at hand, I use TOW for 99.9% of my parts needs. If they goof, a call is all it takes to make it right. Others, well... Not as lucky.

 

[BlackNet]

OK I made the call and explained what happened. dude told me to send it back and he will make a note of it and send me the right part. He did say I got item X which is on the shelf right beside the one that I ordered.

I am definately going to take flehto's suggestion because it is the most logical business minded that anyone has posted and it's makes alot of sense.

Even tho TOTW sent me the wrong part on this order I am still going to be ordering from them in the future.

what I ordered (for my blunderbus project)

What I received

Ed

 

[Zonie]

roundball: The link you supplied goes to a post that appearently has been removed so I have no idea what it said or why it was removed.

The rules dealing with this issue are:

# Participants may not use the Forums to post advertisements or commercial solicitations of any kind. Do not post links to your commercial web site or post unsolicited photos of your merchandise. Links to your site may go in your profile.
# You may not use your business name as your Display Name.

# Do not post links to other Muzzleloading Forums.
__________________________________

The way I read this it says you may not post advertisements.
I don't think that saying TOTW frinkled up an order is an advertisement.
Simply saying you recieved a part or kit or whatever and love it from TOTW is not being considered an advertisement at the present time.

It says you cannot post a commercial solicitation meaning you cannot offer your services or products for sale in a post.

You cannot post links to YOUR website or even offer to make a item or fix a part for a fee. You may give this link to your own website in your "profile" which anyone can see if they click on your name in a post.

You may not post pictures of your merchandise.

This one enters a vague area because at the present time you MAY post pictures of your item providing the reason is simply to share it with the other members to discuss and enjoy.
If there is any reference to selling the item by you, or to your making a similar one for other members it will be interpretated as a solicitation.

I think the rule about giving yourself a name like "Dixie Gunworks" is pretty self explaining.

Note that posting links to other Muzzleloading forums deals only with muzzleloading forums.
It does not deal with links to TOTW, Dixie, Green Mountain, Chambers etc UNLESS you happen to own or work for the one being mentioned. If you own them or work for them it gets back to being a solicitation.

With these thoughts in mind, I am sure I can say:
The latest gun I am working on is a Bucks Co style with a Rice Barrel. I recieved it from **** Greensides, owner of Pecatonica River Longrifle Supply Co.
The reason it has a Rice barrel is the Colerain swamped barrel he normally uses was not available at the time so **** went out of his way to order and supply the Rice swamped barrel.
Appearantly there is a slight difference in the swamping between the Rice and the Colerain barrels. He had cut the barrel channel for the Colerain and I had to enlarge it in a few places for the Rice barrel to fit.. Other than that, I'm happy.

As I said before, it you want to name companys in your posts you may. If you want to give links to companys you don't own or work for, you may.

I guess while I'm at it I might mention that you cannot post links to Auction houses.
Although a member has found a screaming deal and can't wait to share it with others, it is against the rules. This is primarily because in a week or so, when the item is sold or removed, the link will be useless, leaving a post with a link to nowhere.

Zonie

 

[roundball]

"...The link you supplied goes to a post that appearently has been removed so I have no idea what it said or why it was removed..."

I just double clicked the link and it worked fine...this is what it takes you to:
=============================================
roundball Said:
Does this mean I can make that post to make members aware that a supplier has a big sale going on?
===========================================

Claude said:
There's an email being sent to all members explaining the policy. You should receive it shortly.
===========================================
EXCERPT FROM eMAIL BROADCAST ABOUT RULES:
"...Unacceptable: An original, unsolicited post: "Check out this site, they have some great deals on x"..."

If I'm interpreting your broadcast correctly, the above passage is what prevents us from making any further posts in the future that would let fellow members know about a good sale price going on at a particular BL supplier location.

Whether it be for patches, flints, balls, ramrods, powder, rifles, bags, etc...no more references to the Maine Powder House for a powder magazine sale, or to a particular Goex distributor with the best sale price for a case of powder this month, or Southern Bloomer for patches...Cains Outdoor, TOW, Dixie, etc, etc ??

I really want to understand this precisely as I don't want to step over some line...as anyone should know by now, my style is to always share anything and everything I discover with my fellow muzzleloader friends here if I think it might be of some benefit to them...and in many instances it's about good sales on something at some supplier or another that most all of us use large voulmes of in this hobby.

I just want to be perfectly clear...thanks
=============================================

 

[Zonie]

Well, once again, the link didn't work for me however I was able to track it down by using the title.
I think your refering to this:[url] http://www.muzzleloadingforum.com/fusionbb/showtopic.php?tid/195806/post/new/#NEW[/url]

I don't see anything in it, or anywhere else that says a person cannot give an honest opinion about a supplier and call them by name.
This Post doesn't have anything to do with selling or offering for sale. It is a legitimate complaint about a wrong made by a company.

Of course, saying a person can name companys along with his/her opinion of them does not say a person can come up with a bunch of unjustifable crap blasting a person or company without justification but take for example this post.
The person was sent the wrong stuff. That is a fair thing to point out to others and naming the company who did it is certainly allowed.

 

[roundball]

Well, once again, the link didn't work for me however I was able to track it down by using the title.
I think your refering to this:[url] http://www.muzzleloadingforum.com/fusionbb/showtopic.php?tid/195806/post/new/#NEW[/url]

I don't see anything in it, or anywhere else that says a person cannot give an honest opinion about a supplier and call them by name.
This Post doesn't have anything to do with selling or offering for sale. It is a legitimate complaint about a wrong made by a company.

Of course, saying a person can name companys along with his/her opinion of them does not say a person can come up with a bunch of unjustifable crap blasting a person or company without justification but take for example this post.
The person was sent the wrong stuff. That is a fair thing to point out to others and naming the company who did it is certainly allowed.

We are mis-communicating so badly, I'll just apologize for asking and drop it...thanks anyway.

 

[musketman]

You may help your fellow member by giving them a link to a vendor to aid their searech... (like TOW or Log Cabin, Circle Fly, ect)

You can not give a vendor's name if you ARE that vendor or work for them, then you have something to gain by steering the member in need your way...