Good morning all,
Well, I have tried to stay away from saying anything openly negative about Traditions, but after my conversation this morning I think it is necessary.
As you may know I ordered a Traditions Shenandoah. After first receiving the wrong gun (Kentucky), I have found the gun to be poorly designed. It seems the design is flawed and results in numerous misfires as the main charge does not iginite.
Because of this I was forced to attempt to pull a ball as I could not get the gun to fire. In attempting to do so, the ramrod broke off in the barrel. Of course, now I know that these ramrods are not robust enough for this purpose.
So I called Traditions and ordered two replacement ramrods. After a two week wait, and no ramrods, I called them and asked where my order was. They said they "were sent yesterday". I asked why such a delay. They said because they were busy - aren't we all.
Then the ramrods arrive. But they are the wrong rods. They contain no threads on either end like the one that came with the Shenendoah. So I call the company and tell them.
First, they say I need to return them at my expense. Second, the customer service person tells he shipped what I ordered. I say, ah no, I ordered ramrods for the Shenendoah. He says that's what I got. I say, but they have no threads. He says, the replace ramrods have no threads. Like any reasonable person would think a replacement part would be different from the original. How am I suppose to clean my gun with a threadless ramrod, and what reasonable person would utlilize the logic displayed in this conversation?
I am so completely disgusted with this company I can't even express it in words.
My advice - stay clear - this outfit is a joke. There are MUCH better choices like Lyman, TC, and Cabelas
Take care,
john
Well, I have tried to stay away from saying anything openly negative about Traditions, but after my conversation this morning I think it is necessary.
As you may know I ordered a Traditions Shenandoah. After first receiving the wrong gun (Kentucky), I have found the gun to be poorly designed. It seems the design is flawed and results in numerous misfires as the main charge does not iginite.
Because of this I was forced to attempt to pull a ball as I could not get the gun to fire. In attempting to do so, the ramrod broke off in the barrel. Of course, now I know that these ramrods are not robust enough for this purpose.
So I called Traditions and ordered two replacement ramrods. After a two week wait, and no ramrods, I called them and asked where my order was. They said they "were sent yesterday". I asked why such a delay. They said because they were busy - aren't we all.
Then the ramrods arrive. But they are the wrong rods. They contain no threads on either end like the one that came with the Shenendoah. So I call the company and tell them.
First, they say I need to return them at my expense. Second, the customer service person tells he shipped what I ordered. I say, ah no, I ordered ramrods for the Shenendoah. He says that's what I got. I say, but they have no threads. He says, the replace ramrods have no threads. Like any reasonable person would think a replacement part would be different from the original. How am I suppose to clean my gun with a threadless ramrod, and what reasonable person would utlilize the logic displayed in this conversation?
I am so completely disgusted with this company I can't even express it in words.
My advice - stay clear - this outfit is a joke. There are MUCH better choices like Lyman, TC, and Cabelas
Take care,
john