Broke my OA

[qcml]

I picked out the 22 Hunter, comes with an extra 22mag cylinder. As to scraping the AO that's what they told me.

 

[TFoley]

The offer is to good to pass on. I will be looking to replace the OA with another in the future. They did tell me, they will scrap my OA.

Sir - your help, please. I contacted the UK Ruger importers, Viking Arms, this morning to be told that they know nothing of this move by Sturm, Ruger Inc. Needless to say, they are concerned, especialy as Ruger have a self-declared trading duty to support a product for ten years after production has ceased. This is plainly not happening, if your conversation is any indication.

With that in mind, could it be possible for you to PM me with details of the person with whom you made contact in Ruger's facility?

I'm not trying to stir things up, but there are well in excess of three thousand or so here in UK - my local dealer has eight for sake for a start, and because of our peculiar laws here, the one-for-one deal that you were offered cannot be applied to owners in the UK whose guns go tits-up like yours did.

TIA

tac

 

[qcml]

PM sent

 

[Swtodd]

Brownells lists a "loading lever latch" Ruger part number CB06700, Brownells part number#780-000-129AE. Page 615 in catalog number 64. Is that the part you lost? Looks easy enough to make, if that's all that is wrong. Scrap? Wow, can see why you're tempted. New toys always fun and Ruger has some good ones.
steve

 

[Geraldo]

The offer is to good to pass on.

I don't blame you, just pointing out the options if you wanted to keep the OA.

 

[cowpoke1955]

I had one come off my ASM 1860. I took it to a gunsmith who silver soldered it back on. That was 25 years ago and it's still rock solid today.

 

[qcml]

Well, I'm kinda at the mercy of Ruger. If they can't fix it I'm just glad I'm getting this deal.

 

[gl1200a]

To me it speaks volumes for the integrity of Ruger.
No written warranty and they are willing to replace a out of production gun.

Personally, I would take a replacement, and find another. Sure it's sad their not fixing it, but they sure are making it easy to swallow.

 

[arcticap]

Uberti did the same thing and refused to fix a friend's Colt Patterson that was constantly binding up after every few shots or cylinder fired. They offered a replacement cap & ball revolver of the owner's choice in exchange. He chose a brand new Dragoon as a replacement and he was quite happy and complimentary about the treatment that he received from Uberti USA.
It was a problem that kept happening and despite all of his own efforts trying to deal with it, Uberti told him that they wouldn't provide any support to fix it because it was a discontinued model.
And Uberti has also done exchanges for other models that they can't fix after repeated attempts. I was personally told about one such exchange offer that Uberti made for a Schofield revolver that they couldn't fix after several unsuccessful attempts. They exchanged several cap & ball revolvers for it based on the owner's choices.
With other problematic Schofields Uberti has provided full replacements of the same model, sometimes exchanging them several times after failed attempts to fix problem guns. So it appears that they try to accommodate the owner's wishes based on the circumstances of each individual case.

 

[TFoley]

To me it speaks volumes for the integrity of Ruger.
No written warranty and they are willing to replace a out of production gun.

Personally, I would take a replacement, and find another. Sure it's sad their not fixing it, but they sure are making it easy to swallow.

An interesting post from the POV of a shooter who could NEVER enter into the deal that Ruger have offered the OP. Also interesting from the POV of Rugers' importer into the UK. I contacted them about getting some spares that might just wear out before I'm dead, and was told -

a. They know nothing about the total lack of spares for the ROA, but WILL be contacting Sturm, Ruger Inc with a view to some clarification.

b. They have documented and contractual assurance from by Ruger that ALL OOP models will be supported by a spares programme for up to ten years after cessation of production. The ROA has only been OOP for about two years now.

I hope, however, that I won't be needing any bits.

tac

 

[gl1200a]

"An interesting post from the POV of a shooter who could NEVER enter into the deal that Ruger have offered the OP."


Got to say, I'm a bit confused with this sentence.
Then again it's early and I'm only on my second cup of coffee :grin:

Let me clarify my thoughts.
First Ruger has NO written warranty.
They could tell the OP tough luck.

I have 225 tied up in my blued ROA. I have 375 tied up in my stainless. If either of these broke and Ruger offered to replace them with a single action of my choice, I'd be all over a new Vaquero or Blackhawk. Then buy another OA. Simply stating what I would do if given the opportunity.

Now if your referring to you not being able to take up Ruger's offer due to the fact your in the UK and the whole cartridge thing....
Well I understand.

I've had two dealings with Ruger's customer service. Both were exemplary.

 

[TFoley]

"An interesting post from the POV of a shooter who could NEVER enter into the deal that Ruger have offered the OP."


Got to say, I'm a bit confused with this sentence.
Then again it's early and I'm only on my second cup of coffee :grin:

Let me clarify my thoughts.
First Ruger has NO written warranty.
They could tell the OP tough luck.

I have 225 tied up in my blued ROA. I have 375 tied up in my stainless. If either of these broke and Ruger offered to replace them with a single action of my choice, I'd be all over a new Vaquero or Blackhawk. Then buy another OA. Simply stating what I would do if given the opportunity.

Now if your referring to you not being able to take up Ruger's offer due to the fact your in the UK and the whole cartridge thing....
Well I understand.

I've had two dealings with Ruger's customer service. Both were exemplary.

I'm mostly in the UK and -

a. You are totally correct about the 'cartridge thing'. Unless, of course, I lived in Northern Ireland, where cartridge-loading handguns of all kinds are still permitted.

b. However, direct exchanges of firearms by manufacturers are not permitted in law here, only via dealer, as each firearm is registered by serial number on your FAC [Firearms Certificate - commonly know as a 'ticket']. So, with regard to a gun that has busted due to what may have been faulty workmanship, or one that it is no longer possible to repair for whatever reason, by turning in that gun means that you have effectively surrendered ownership of that gun. Period.

If you want a new one, even a direct replacement, then you have to go through 90% of the hoops that you have to deal with getting one from scratch. This is called a 'one-for-one variation' to your FAC, and can only be done if the gun's type is the same, and the calibre is the same. Originally, remember, that gun will have had its serial number detailed on your FAC, and in the dealer's sales register, as now yours. Only that gun - serial #151-234567 or whatever - is licenced, and no other.

Example, if you can bear with me here - a pal of mine, hereinafter known as A, bought an ASM 3rd Model Dragoon. Took it to the range next day and found that it shot to the left, by about four feet, at 25 yards. As this guy was the then-current RAF pistol champ, it was unlikely to be hi lack of skill. It wasn't - the barrel had a detectable bend in it that could be seen using a straight-edge. He took it back to the dealer, who was v. p&ssed, and took A's FAC, scrubbed out the serial number of the gun he had sold him, and replaced it with another one from stock, with a new serial number, natch.

A, in accordance with the rules at that time, then sent his FAC in the the county police HQ licensing department to get the new pistol added on. Instead he got a visit from the police, who seized his small collection of guns, and him, and took him to the local police station - accused of illegal possession of a firearm. The dealer was also charged with falsification of two government documents - his register and A's FAC - and illegally selling a Section 1 firearm to an unauthorised person.

A was let off with a ticking and finger-wagging lecture, but had his guns returned to him less the new one. Dealer went to court, had HIS licence to trade and dealers certificate taken off him for five years and fined £5000 for 'illegaly' dealing in a Section 1 firearm.

The dealer got his licence back in three years, though.

Makes ya feel good, donnit?

tac

 

[gl1200a]

Dang, sounds like New York :idunno:
Don't know what I would do if I had to jump that many hoops. Probably be a criminal in the eyes of the law.