I think it's safe to say from all the responses you'll want to keep the magnums...I'd use the prepaid return sticker to send them right back in the box they came in and tell them thanks but you've decided to keep the magnums, please charge your CC for the difference...
-
Friends, our 2nd Amendment rights are always under attack and the NRA has been a constant for decades in helping fight that fight.
We have partnered with the NRA to offer you a discount on membership and Muzzleloading Forum gets a small percentage too of each membership, so you are supporting both the NRA and us.
Use this link to sign up please; https://membership.nra.org/recruiters/join/XR045103
CCI Magnums Caps, Send Them Back?
- Thread starter oldwolf
- Start date
Help Support Muzzleloading Forum:
Tricky question.
Yes, you should send them marked as hazardous, and that means special packing and paying the handling fee.
I SUSPECT that by sending the new ones without such marking along with a return authorization that they are SUGGESTING (without saying it outright) that you could avoid all that by just wrapping them up and sending them back (it worked for them, why not for you, wink, wink).
And I'm sure if you call or email them they won't say that over the phone or in writing.
You can do one of two things: do what they imply by sending them back without the fees and marking (some minor risk on your part, but the odds are very high you won't get caught), OR call them and say you won't take the risk and insist that they pay the fee and send proper marking materials, in which case they'll probably say forget it.
Do you like these guys and want to continue doing business with them? If so, I'd do the former. Yes, I would.
Yes, you should send them marked as hazardous, and that means special packing and paying the handling fee.
I SUSPECT that by sending the new ones without such marking along with a return authorization that they are SUGGESTING (without saying it outright) that you could avoid all that by just wrapping them up and sending them back (it worked for them, why not for you, wink, wink).
And I'm sure if you call or email them they won't say that over the phone or in writing.
You can do one of two things: do what they imply by sending them back without the fees and marking (some minor risk on your part, but the odds are very high you won't get caught), OR call them and say you won't take the risk and insist that they pay the fee and send proper marking materials, in which case they'll probably say forget it.
Do you like these guys and want to continue doing business with them? If so, I'd do the former. Yes, I would.
Snakebite
45 Cal.
Or you could send them a check for the caps and keep them all. I guess it depends on whether you'd use them or not. That's what I'd do though.
paulvallandigham
Passed On
- Joined
- Jan 9, 2006
- Messages
- 17,537
- Reaction score
- 89
CAll them. Let them know that the second shipment arrived without instructions. Ask them what they want you to do. Any time you deal with a vender who is that willing to please you and stand by his sales, don't be screwing around with him. We need more venders like him, not fewer. Merry Christmas.
Do the right thing. It never fails you. :thumbsup:
Do the right thing. It never fails you. :thumbsup:
oldwolf
40 Cal.
Yup, they told me to put them back in the box, affix the shipping label and let UPS do the rest.
So, that is what I will do. :thumbsup:
So, that is what I will do. :thumbsup:
Well i think you are making a big mistake. I would have kept the Magnums. Ya never know when a little extra uuumph might come in handy.
oldwolf
40 Cal.
Yep, I'm keeping the Magnums and sending back the Standards. :thumbsup:
Rat Trapper
62 Cal.
- Joined
- Nov 28, 2006
- Messages
- 2,648
- Reaction score
- 7
I've had great luck with the CCI #11 mag caps. Recently a local store was closing out musket caps real cheap. Have never used them, at the price thought I'd give them a try?
Musket Caps?
Sounds like a wonderful idea.
After you buy them you will have a real good excuse to go out and buy yourself a Parker Hale Enfield reproduction or a nice Zouave or Musketoon to use them on.
Sounds like a wonderful idea.
After you buy them you will have a real good excuse to go out and buy yourself a Parker Hale Enfield reproduction or a nice Zouave or Musketoon to use them on.
oldwolf
40 Cal.
Can someone tell me what is going on here?
I think I am getting the run around on shipping these caps back.
Please read the correspondence and tell me what you think is going on.
I think I am getting the run around on shipping these caps back.
Please read the correspondence and tell me what you think is going on.
I would send the whole series of Emails to the President or CEO, and I for sure would not send the caps back without declaring them...Murphy's Law would land you in trouble.
It looks like they're intentionally breaking the law...they're obviously trying to duck having to eat the return hazmat fee by trying to get you to just use their little return address label.
And that guys attitude is seriously screwed up...not only breaking the law but trying to intimidate you into using his return label...AND WORSE...is implying that you're intentionally playing hardball to keep both shipments at no extra cost.
I'd find out the phone # through their website to contact the President or CEO and communicate the situation to them...NOT their secretary, or staff assistant...don't give them your name or discuss details with anybody except the top dog to get their Email address so you can forward the series.
It looks like they're intentionally breaking the law...they're obviously trying to duck having to eat the return hazmat fee by trying to get you to just use their little return address label.
And that guys attitude is seriously screwed up...not only breaking the law but trying to intimidate you into using his return label...AND WORSE...is implying that you're intentionally playing hardball to keep both shipments at no extra cost.
I'd find out the phone # through their website to contact the President or CEO and communicate the situation to them...NOT their secretary, or staff assistant...don't give them your name or discuss details with anybody except the top dog to get their Email address so you can forward the series.
oldwolf
40 Cal.
Come to think about it - the replacement caps were shipped in a brown box, with no HazMat warnings. :hmm: 
:shocked2:
:shocked2:All said, there seems to be more money spent on manhours and labor then the cost of the materials. They should simply wash their hands of it and write off the loss.
similar case in point....
I argued with a store this past weekend over a in store 4 dollar coupon that obviously was in their system wrong. after getting 4 store employees and 1 shift manager involved and 35 minutes of all these people involved, I let them know a few things.....
firstly, I was P O'd
secondly, its their issue and I'm not the bad guy
thirdly, just give me the 4 bucks and they could figure it out on their time, not mine
lastly, stop everything now, add up the man hours involved to this point (5 folks for 30 min +/-), put a full burdened wage on that and see how much more money than 4 bucks they are into this.
( I did send an email similar to this to the CEO and each of the board of directors and all company VP's)
this is just common sense.
similar case in point....
I argued with a store this past weekend over a in store 4 dollar coupon that obviously was in their system wrong. after getting 4 store employees and 1 shift manager involved and 35 minutes of all these people involved, I let them know a few things.....
firstly, I was P O'd
secondly, its their issue and I'm not the bad guy
thirdly, just give me the 4 bucks and they could figure it out on their time, not mine
lastly, stop everything now, add up the man hours involved to this point (5 folks for 30 min +/-), put a full burdened wage on that and see how much more money than 4 bucks they are into this.
( I did send an email similar to this to the CEO and each of the board of directors and all company VP's)
this is just common sense.
Jumpshot
54 Cal.
Almost sounds to me like he's accusing you of trying to 'get over' on them, as we used to say in the Army.
Definitely include that little tidbit of information when you contact the CEO. The whole thing stinks of a simple matter of incompetence (or negligence) regarding whoever is running that department. That guy will get the company in hot water sooner or later.
oldwolf said:Come to think about it - the replacement caps were shipped in a brown box, with no HazMat warnings. :hmm:
Definitely include that little tidbit of information when you contact the CEO. The whole thing stinks of a simple matter of incompetence (or negligence) regarding whoever is running that department. That guy will get the company in hot water sooner or later.
oldwolf
40 Cal.
I get to keep the incorrectly shipped caps as it turns out. Although, I have been flagged as a "no HazMat" buyer, meaning no powder or primers from them anymore. I know that is totally wacky as it wasn't my fault they shipped the wrong caps in the first place. :hmm:
They are off my list as a legitimate vendor any way.
It will take me a while to go through 4000 percussion caps. :grin:
Some of their later correspondence:
and then when I asked if I was still going to be "flagged" as a no HazMat customer:
Looks like he was getting pretty curious about my background maybe? :haha:
Interesting about what he refers to as the "grey area" of HazMat shipping though.
They are off my list as a legitimate vendor any way.
It will take me a while to go through 4000 percussion caps. :grin:
Some of their later correspondence:
and then when I asked if I was still going to be "flagged" as a no HazMat customer:
Looks like he was getting pretty curious about my background maybe? :haha:
Interesting about what he refers to as the "grey area" of HazMat shipping though.
oldwolf said:
That's absolutely absurd...if you don't mind, PM me the latest best contact info you have so I can Email them as well and INSIST that they block me from buying anything from them based upon the way you were treated.
Jumpshot
54 Cal.
It sounds like the guy knows he's been negligent in the way he ships stuff to customers, and he's been trying to blame you for it from the start since it finally came back to bite him on the ass and he knows it could get him in trouble if his superiors find out about it.
That would be the end of my business with them, and I'd make sure the brass at the top knows why.
"Do you work for a shipping company?" LOL! I'll bet he started sweating bullets when he realized he was dealing with a customer that knows the law!
You should reply "No, I work for the FBI." :grin:
That would be the end of my business with them, and I'd make sure the brass at the top knows why.
"Do you work for a shipping company?" LOL! I'll bet he started sweating bullets when he realized he was dealing with a customer that knows the law!
You should reply "No, I work for the FBI." :grin:
Similar threads
