heart broke

[Flintfan69]

That crack is a well known design defect and under T/Cs lifetime warranty they replace the stocks at no charge.
Call T/C Cust Svc, tell them the stock has developed "that crack" and you need to send it in for warrenty replacement.

I hope I am wrong, but I don't think you are going to get anywhere with T/C. Last I heard, once that Smith and Wesson bought them out, all parts, warranty, service for any muzzleloading guns are long gone.

Give them a try, but don't hold your breath.

 

[cynthialee]

I sent them an email last night to see if I could get a proper online response. And I did.

They said it will take up to 3 business days for a rep to get to me. I am in the queue and they gave me a ticket number.

 

[FishDFly]

The seller sent me a return shipping label,I sent the rifle back and they refunded all my money. The guy that had put it up for auction said he just overlooked the damage and was very sorry for the problem. I bet he is, hes out $60.00 on shipping and still got a rifle that needs a lot of work.

Fair treatment. Why should S&W pay for mis-representation on the inter-net? They are an after the manufacturing liability de-facto.