Poor business practice? Huh? I'm not exactly sure what you are saying in your response, but let me be clear, I don't owe left-handers anything. I sure hope you aren't suggesting that I do. Without apology, I make decisions based on what benefits the company the most. I have no moral obligation to offer particular products. Get real...
Yes, we have many customers who are left-handed and shoot our right-handed rifles. Yes, we will likely offer a left-handed rifle in maybe 5 years or so. What is wrong with either of these statements other than they don't suit your needs?
Am I reading this correctly? Do you really have this sense of entitlement?
Based on your message, I think you've done me a favor by finding someone else to do business with.