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Negative experience
- Thread starter Greycat
- Start date
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Why do i get the feeling i just got sent out to the slaughter?
I hope so.
Well thanks Reb, for sending that one. I would ahve felt awkward sending it in myself, but maybe now they'll see what kind of reputation this type of service causes.
As to the manufacturer question a couple of posts up. The manufacturer of the parts is located over seas, the Traditions company, is located here in the US, Conneticutt I believe. They have some sort of relationship with Remington now, as if you call the 1-800 number listed on their website, the automated response voice talks you through choosing either Remington or Traditions for service. So basically i tmay just be me assumming that they are together on this, since their support is together via the 800 number....
Oh well, nothing left to do now but wait and see what comes of this....
Greycat
As to the manufacturer question a couple of posts up. The manufacturer of the parts is located over seas, the Traditions company, is located here in the US, Conneticutt I believe. They have some sort of relationship with Remington now, as if you call the 1-800 number listed on their website, the automated response voice talks you through choosing either Remington or Traditions for service. So basically i tmay just be me assumming that they are together on this, since their support is together via the 800 number....
Oh well, nothing left to do now but wait and see what comes of this....
Greycat
Well, I got a response from Traditions this morning. Actually, I don't even think it qualifies as a one-word response, since it doesn't use any words...
Oh well, I'll just have to wait and see how long it takes to get my lock back to me now. I'll keep you guys updated, and I'll check out that site to see what kind of deal I can get on a lock....
Greycat
Oh well, I'll just have to wait and see how long it takes to get my lock back to me now. I'll keep you guys updated, and I'll check out that site to see what kind of deal I can get on a lock....
Greycat
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Greycat, although a rather(?) short response,at least they didn't tell ya anything.so even though yer further ahead than you were you still don't know exactly where ya are. maybe that email from rebel got'em ta thinkin...maybe rebel knows more than he's lettin on or rebel may know someone who knows someone who just plain knows,and if that's true then we'll all know soon. I just can't wait!!! I'm all aquiver! hope it works out for ya, and that kit on RMC might just work out for,less they fixed it..... :snore: :snore: make sure you let us know... :thumbsup: RC
Nope, i don't know nuttin', just ask my wife. :grin: I just hope it helps. I have some parts ordered from them and was told they have a 1-2 week delivery time, so i will just have to wait and see. Hope they get a lock to you soon Greycat. Good luck.
I would think they are Traditions parts. They are good people to deal with.
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george, catalog says "from traditions" so must be made by/for traditions I imagine...(always a bad thing) they're the same as the gun are made of..but that's just a guess based on what they said...so I guess actually I don't know if they're made by the same company that makes the guns,,would seem...but..huh....good question george! :thumbsup: RC
Grey cat, just wondered if you ever got a lock back from Traditions? Have been trying to get ahold of the supervisor in customer service to complain about a quality control issue but he don't ever seem to be available, and doesn't return my calls when i leave messages. Not a good way to run a business is it.
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They ever send you those parts ya need Rebel?
Not yet, that was kinda why i was aking if he had ever got anything.
Rebel said:
Nothing yet, but then, it's only been 8 days, well 9 counting today, but the mail hasn't run yet
I plan to give them til the end of the week, that should be 2 weeks even. I've I haven't gotten it by then, I'll attempt to call them again. I swear, the more I have to deal with them, the worse it makes me think about them Greycat
Greycat said:I swear, the more I have to deal with them, the worse it makes me think about them
Greycat
Greycat,
Although it isn't much help to you, your posting of your problems with Traditions has helped me decide that I will never buy any of their products. I'm in the market for a new rifle and was looking at the traditions line.
Thanks you foir saving me. :winking:
GeorgeC said:Greycat said:I swear, the more I have to deal with them, the worse it makes me think about them
Greycat
Greycat,
Although it isn't much help to you, your posting of your problems with Traditions has helped me decide that I will never buy any of their products. I'm in the market for a new rifle and was looking at the traditions line.
Thanks you foir saving me. :winking:
I gotta say, that makes me feel both good and bad. I'm glad you won't have to deal with the drama that I've been going through. However, I'm sad that you'll be missing out on a good quality rifle, because of a poor quality lock, and horrible customer service.
Good luck in your search, and hope you find yourself a fine shooter....
Greycat
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