The last things I ordered from Midway were some proprietary repair parts I couldn't get anywhere else.just got off phone with costumer service as to why one part, small screw, had to be shipped UPS and take up to nine days for delivery. Noted to costumer service that other small parts that I order from other service companies ship by USPS priority, parts are in my hands two days. Also it is cheaper than UPS Costumer Service had no answer as to why they don't us USPS.
the parts cost total was a whopping $7.00 and change. They quoted a shipping cost of $12.95 with an extra $10.00 for Alaska shipping. My customer agreed to the outrageous amount so I completed the order. Midway shipped the items in an envelope by UPS surepost at a cost to them of $2.95. When I called to complain, they told me that if I wasn't happy with their policies I sure didn't have to buy from them. That was three years ago and I have held them to that. Won't do business with them again.