Today I ordered a 1842 Springfield smoothbore musket from muzzle-loaders.com. Luckily, I did a phone order and spoke to a guy named Brandon.
I expressed to him my concerns that I have with Chiapappa/Traditions’ firearms. There are some “not so great” reviews on the web. He said that he will personally check the rifle in the warehouse. I gave him my cc information and made the order. A short while later, he called me and stated that their 1842 muskets were not what he felt were in perfect condition. I told him to cancel my order and he agreed. One hour later I got a email stating that my cc was refunded. I checked my bank and my refund was there. I felt that this company could have sent me the defective ml and maybe I would keep it. They were honorable and I felt like I was treated respectfully.
I expressed to him my concerns that I have with Chiapappa/Traditions’ firearms. There are some “not so great” reviews on the web. He said that he will personally check the rifle in the warehouse. I gave him my cc information and made the order. A short while later, he called me and stated that their 1842 muskets were not what he felt were in perfect condition. I told him to cancel my order and he agreed. One hour later I got a email stating that my cc was refunded. I checked my bank and my refund was there. I felt that this company could have sent me the defective ml and maybe I would keep it. They were honorable and I felt like I was treated respectfully.
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